support and maintenance

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Once the LIC is built and running, I have to keep it running.

what it is

There are administrative duties.

There are technical duties. Customers request new features and report bugs. The hardware is refreshed each year and software is refreshed daily.

There are other duties to manage. Consistent sales pay to keep the LIC going. Education helps customers to make better use of the LIC. The next strategic steps are decided.

There are monthly bills to pay.

  • The electricity bill is around £50.
  • The ISP connection is £100.
  • Insurance for professional indemnity, public liability and hacker cover is £40.